{"id":14208,"date":"2021-01-20T14:01:17","date_gmt":"2021-01-20T18:01:17","guid":{"rendered":"https:\/\/adclichosting.com\/?p=14208"},"modified":"2021-05-19T14:51:00","modified_gmt":"2021-05-19T18:51:00","slug":"como-generar-ticket-soporte","status":"publish","type":"post","link":"https:\/\/adclichosting.com\/blog\/como-generar-ticket-soporte\/","title":{"rendered":"\u00bfC\u00f3mo Generar un Ticket para Soporte? &#8211; Adclic Hosting"},"content":{"rendered":"\n<div class=\"schema-how-to wp-block-yoast-how-to-block\"><p class=\"schema-how-to-description\">A continuaci\u00f3n se muestra una gu\u00eda de C\u00f3mo Generar un Ticket desde el \u00e1rea de clientes.<br\/><\/p> <ol class=\"schema-how-to-steps\"><li class=\"schema-how-to-step\" id=\"how-to-step-1621434426875\"><strong class=\"schema-how-to-step-name\">Ingresar a su \u00e1rea de clientes.<\/strong> <p class=\"schema-how-to-step-text\">Ingresaremos al <a href=\"https:\/\/es.wikipedia.org\/wiki\/Sistema\">sistema<\/a> con nuestros datos de acceso al \u00ab<a href=\"https:\/\/adclichosting.com\/clientes\/\">\u00c1rea de Clientes<\/a>\u00ab.<br\/><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"400\" src=\"https:\/\/adclichosting.com\/blog\/wp-content\/uploads\/2021\/01\/entrar-2.jpg\" class=\"attachment-full size-full\" alt=\"facturas generadas en AdclicHosting\" style=\"max-width: 100%; height: auto;\" srcset=\"https:\/\/adclichosting.com\/blog\/wp-content\/uploads\/2021\/01\/entrar-2.jpg 800w, https:\/\/adclichosting.com\/blog\/wp-content\/uploads\/2021\/01\/entrar-2-300x150.jpg 300w, https:\/\/adclichosting.com\/blog\/wp-content\/uploads\/2021\/01\/entrar-2-768x384.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1621434466164\"><strong class=\"schema-how-to-step-name\">Abrir ticket.<\/strong> <p class=\"schema-how-to-step-text\">Haremos clic al bot\u00f3n \u00abM\u00e1s\u00bb ubicado en el men\u00fa superior, y escogeremos entre dicho men\u00fa la opci\u00f3n \u00ab<strong>Abrir Ticket<\/strong>\u00ab, Generar un Ticket. <img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"400\" src=\"https:\/\/adclichosting.com\/blog\/wp-content\/uploads\/2021\/01\/abrir-ticket.jpg\" class=\"attachment-full size-full\" alt=\"\" style=\"max-width: 100%; height: auto;\" srcset=\"https:\/\/adclichosting.com\/blog\/wp-content\/uploads\/2021\/01\/abrir-ticket.jpg 800w, https:\/\/adclichosting.com\/blog\/wp-content\/uploads\/2021\/01\/abrir-ticket-300x150.jpg 300w, https:\/\/adclichosting.com\/blog\/wp-content\/uploads\/2021\/01\/abrir-ticket-768x384.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1621434525543\"><strong class=\"schema-how-to-step-name\">Seleccionar departamento.<\/strong> <p class=\"schema-how-to-step-text\">Al momento de generar un ticket debemos especificar previamente hacia que departamento va dirigido. Es decir, el \u00c1rea a donde va redireccionar nuestro ticket. De esta manera el departamento encargado ya sea Ventas, Administraci\u00f3n o Soporte.<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"400\" src=\"https:\/\/adclichosting.com\/blog\/wp-content\/uploads\/2021\/01\/abrir-ticket-2.jpg\" class=\"attachment-full size-full\" alt=\"abrir ticket \" style=\"max-width: 100%; height: auto;\" srcset=\"https:\/\/adclichosting.com\/blog\/wp-content\/uploads\/2021\/01\/abrir-ticket-2.jpg 800w, https:\/\/adclichosting.com\/blog\/wp-content\/uploads\/2021\/01\/abrir-ticket-2-300x150.jpg 300w, https:\/\/adclichosting.com\/blog\/wp-content\/uploads\/2021\/01\/abrir-ticket-2-768x384.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1621436230302\"><strong class=\"schema-how-to-step-name\">Rellenar los campos del formulario.<\/strong> <p class=\"schema-how-to-step-text\">Para Generar un Ticket primero completaremos el formulario con los datos que nos solicita y escribiremos el mensaje que deseamos enviar. Si es necesario, podemos adjuntar un screenshot o archivo adjunto que deseemos enviar y luego clic en \u00ab<strong>Enviar<\/strong>\u00ab.<br\/>Con estos pasos habremos culminado el proceso para env\u00edo de requerimientos o solicitudes v\u00eda ticket.<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"400\" src=\"https:\/\/adclichosting.com\/blog\/wp-content\/uploads\/2021\/01\/abrir-ticket-3.jpg\" class=\"attachment-full size-full\" alt=\"abrir ticket\" style=\"max-width: 100%; height: auto;\" srcset=\"https:\/\/adclichosting.com\/blog\/wp-content\/uploads\/2021\/01\/abrir-ticket-3.jpg 800w, https:\/\/adclichosting.com\/blog\/wp-content\/uploads\/2021\/01\/abrir-ticket-3-300x150.jpg 300w, https:\/\/adclichosting.com\/blog\/wp-content\/uploads\/2021\/01\/abrir-ticket-3-768x384.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p> <\/li><\/ol><\/div>\n\n\n\n<p class=\"yoast-reading-time__wrapper\"><span class=\"yoast-reading-time__icon\"><svg aria-hidden=\"true\" focusable=\"false\" data-icon=\"clock\" width=\"20\" height=\"20\" fill=\"none\" stroke=\"currentColor\" style=\"display:inline-block;vertical-align:-0.1em\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M12 8v4l3 3m6-3a9 9 0 11-18 0 9 9 0 0118 0z\"><\/path><\/svg><\/span><span class=\"yoast-reading-time__spacer\" style=\"display:inline-block;width:1em\"><\/span><span class=\"yoast-reading-time__descriptive-text\">Tiempo de lectura estimado:  <\/span><span class=\"yoast-reading-time__reading-time\">2<\/span><span class=\"yoast-reading-time__time-unit\"> minutos<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":15474,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-14208","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-adclic-hosting"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.0 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\u00bfC\u00f3mo Generar un Ticket para Soporte? - Adclic Hosting - Adclic Hosting<\/title>\n<meta name=\"description\" content=\"A continuaci\u00f3n se muestra una gu\u00eda de C\u00f3mo Generar un Ticket desde el \u00e1rea de clientes. 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